Arrival and picking up keys.
You can pick up the keys to your vacation rental between 3:00 p.m. and 5:00 p.m. at our office in De Haan, Leopoldlaan 19.
If you’re unable to pick them up then and would like to arrive later, please let us know, and we’ll arrange for a key locker.
We’ll also arrange for a key locker if you arrive on a Wednesday or Sunday.
You can find your vacation rental here.
2 Memlinglaan, 8420 De Haan.
In the entryway, take:
The stairs or the elevator to the 1st floor; the apartment’s front door is on the left.
Where can I park?
This apartment does not have a parking space.
But don't worry. You can park for free anywhere in De Haan.
In some places, however, you do need to display a parking disc.
You can find all the rules regarding parking in De Haan here: https://www.visitdehaan.be/praktisch/mobiliteit/parkeren
Need a plug for the car?
The municipality of De Haan is also busy installing charging stations.
There are already quite a few of them.
You can find all the charging stations here: https://www.dehaan.be/laadpunten-elektrische-wagens
Would you like to rent sheets and/or towels?
You can rent sheets and towels for this property. Let us know and we will be happy to assist you.
WIFI
The apartment has Wi-Fi and digital TV.
Network: Telenet FREE WIFI DE TORRE
Password: villadetorre
Where can I put out my trash?
Please dispose of your trash in the underground containers on the trash collection street at the crossing Leopoldlaan - Albertlaan.
The containers are equipped with a payment terminal. The fee is 2 euro per use, and the trash must be packed in small bags with a maximum capacity of 30 liters. Trash bags are provided in the residence.
TO PREVENT NUISANCE TO NEIGHBORS, IT IS STRICTLY PROHIBITED TO PLACE YOUR TRASH ANYWHERE OTHER THAN THE LOCATION MENTIONED ABOVE.
Where can you go for help if you have problems?
We are available during business hours (9:00 a.m. – 5:00 p.m.), except on Wednesdays and Sundays, at 059 23 50 01 or info@woestyn.be
If you need urgent assistance outside of business hours, you can reach us at 059 41 85 81.
If you notice upon arrival that something is not quite right, please report it immediately using the contact information above. We will do everything necessary to assist you as quickly as possible.
Need a doctor, the police, or the fire department?
In De Haan, you can call the following numbers in case of an emergency.
On-call doctor: 1733
On-call pharmacy: www.apotheek.be or 0903 99 000
Police: 101 (emergency) – 059 24 24 20 (local)
Fire Department & Ambulance: 112
All good songs must come to an end.
Unfortunately, your vacation must come to an end.
Please return the key to your vacation rental to our office in De Haan, at Leopoldlaan 19, by 10:00 a.m. at the latest. If you are departing on a Wednesday or Sunday, you may drop the key in our mailbox.
Final cleaning is included, but we do ask that you take care of the following:
- sweep the floors
- the kitchen and kitchen appliances must be cleaned (refrigerator, oven, stove, microwave, coffee maker, etc.)
- the dishes must be washed and the dishwasher emptied
- the refrigerator must be empty, cleaned, turned off, and left with the door open
- don’t forget to turn off the heat
- empty all trash cans
- remove all trash (garbage bags, paper, magazines, newspapers, flyers, etc.)
- Close the windows
- Remove all food scraps (including those in the cabinets)
- Bring the patio furniture inside
- Remove dust, hair, crumbs, and sand from the sofas and beds